Ability to work well individually as well as in a team environment, Ability to learn FSRA process and procedures and demonstrate on a daily basis, Ability to multi-task in fast paced environment, Ability to learn and demonstrate all Wawa Safety and Quality Assurance processes and procedures, Must be able to perform the following physical behaviors repetitively throughout a shift: standing, walking, handling, reaching horizontally and grasping firmly, Must be able to perform the following physical behaviors frequently throughout a shift: reaching above the shoulder, reaching below the waist, pushing buttons, bending, stooping, squatting, crouching, kneeling and pushing, Must be able to lift and carry up to 35 lbs. Then you may be a perfect addition to the Wawa team. Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. There may be multiple reasons for pay differences - one of which is a small number of salaries submitted per job. Join us or tag a friend to apply! Must wear slip resistant shoes at all times, Must be able to tolerate exposure to cleaning products, Pursuit of or high school diploma or equivalent, preferred, Prior food service and/or customer service experience preferred. Insights. You provide the necessary support for the preparation of the drinks that the customers eat and drink, to receive the money at the cash register, to give the change and to complete all transactions correctly. Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. Department: Store Operations. Ensure the proper execution of assigned foodservice and beverage programs and procedures. Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer . Wawa Customer Service Associate employees need the following skills in order to be successful: Customer Satisfaction: Customer satisfaction is the process by which a customer feels their needs have been met. Find out what skills and jobs are in high demand. This experience taught me valuable skills like multitasking and problem-solving when things got busy. Communicate with the management team regarding customer requests and concerns. Communicate with the management team regarding customer requests and concerns. They are expected to provide excellent customer service and maintain a friendly and professional demeanor at all times. Companies. Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register . Stock and refill product within the interior and exterior core register area, cold express cases, bakery and grocery aisles. Posted: November 10, 2021. Greet and provide an enjoyable shopping experience for all customers. Check that people who buy tobacco and alcohol products comply with the age limit. If you do, share your previous experiences and how they helped you develop skills that are relevant to this role. Get notified about new Customer Service Specialist jobs in Absecon, NJ. Stock food and beverage areas with products and supplies to ensure in stock conditions at all times. Activate the fuel and gift cards offered by the company, complete the lottery purchase if necessary. Resolving phone, walk-in, mail, fax, and email customer inquiries. Unlawful discrimination will not be a factor in any employment decision. The 20 Most In-Demand Jobs in the US 2023, Competition for jobs has increased. Select Accept to consent or Reject to decline non-essential cookies for this use. Job Description. By analyzing customer conversations, associates can gain insights into what customers want and tailor their services accordingly. Work safely with equipment that can create and hold very high temperatures using appropriate personal protective equipment. Other symptoms of anemia that she, Why is it so warm in November, Why is december so warm 2022, Why is it so Warm on Christmas, Aaron spent most of his 23-year career with the Braves nine of which in Atlanta and 12 with the, wawa lead customer service associate job description in 2023, why is my airpod case flashing orange in 2023, why is my refund still being processed in 2023, why do vaccines make your arm sore in 2023, why did kenidi withdrawal from american idol in 2023, why did ken jeong leave masked singer in 2023. If you require an accommodation, please contact our Associate Service Center at [emailprotected] or 1-800-444-9292. A Wawa Customer Service Associate typically has a wide range of responsibilities, which can include: The salary for a Customer Service Associate at Wawa is determined by a variety of factors, including the individuals experience and qualifications, the location of the store, and the companys current market conditions. Additionally, chatbots can be programmed to recognize customer preferences and offer tailored solutions that meet their needs. I think my outgoing personality would fit well here.. Your email address will not be published. Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food . Maintain proper cash levels in register drawer and change machines. What Does an Immigration Case Manager Do? Wawa Lead Customer Service Associate pay, Wawa Job description For Resume . The estimated additional pay is $2 per hour. Jobs. Job Description. Jack In The Box Job Application Form Online & Careers 2023, Visionworks Job Application Form Online & Careers 2023, Marshalls Job Application Online Form & Careers (PDF Print Out), Lionbridge Job Application Form Online & Careers 2023, Carls Jr. Job Application Form Online & Careers 2023. The estimated base pay is $35,763 per year. You can unsubscribe from these emails at any time. Prepare all made, Amber/Orange light (with AirPods in): Your AirPods are charging inside the case. Prepare suitable food and beverage according to customer orders. Job Title: Customer Service Associate. Ensure safe working conditions by maintaining a clean, organized work area in accordance to standards. Utilize the GREAT customer service and customer recovery model to ensure customer engagement. Comply with federal and state laws by requesting personal identification from customers who are purchasing restricted products such as tobacco and/or alcohol. Copyright 2023 Grabjobs Pte.Ltd. Ensure the proper execution of assigned foodservice and beverage programs and procedures. How can you stand out? Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. Complete other tasks as assigned by store management. This includes greeting customers, answering questions, helping customers find what they need, and providing assistance with purchases. This question can help the interviewer learn more about your interest in working at Wawa and how you might fit into their company culture. Customer Service Representative job title. Wawa, Inc. is an equal opportunity employer. Wawa, Inc. In our journey to achieve boundless convenience, Wawa offers its own brand of elevated customer service thats achieved through continued food service innovation, new store growth and digital experiences. Sign in to create your job alert for Customer Service Specialist jobs in Absecon, NJ. CSAs typically work a 40-hour week, but may be required to work overtime during peak times. Happy Veterans Day from your friends at Wawa! If you require an accommodation, please contact our Associate Service. Working in customer service can sometimes involve dealing with difficult customers. This technology is beneficial for both customers and associates, as it allows for faster resolution of inquiries and more efficient customer service. Posted: February 10, 2023. Operate the cash register, scan items, bag merchandise and properly handle different methods of payment. Ensure safe working conditions by maintaining a clean, organized work area in accordance to standards. AI-powered chats are becoming increasingly popular in customer service. Operate the cash register, scan items, bag merchandise and properly handle different methods of payment. Pull expired items, document and discard. Never really had to use it, but i know its great, Lead Customer Service Associate Salaries by Location. 3.9 Part-time 2 hours ago. Wawa, Inc. is an equal opportunity employer. Operate the cash register, scan items, bag merchandise and properly handle different methods of payment. Customer Service Representative job title. Communicate with the management team regarding customer requests and concerns. Example: I once worked at a restaurant where we had a regular customer who was always rude to us. Ability to work well individually as well as in a team environment, Ability to learn FSRA process and procedures and demonstrate on a daily basis, Ability to multi-task in fast paced environment, Ability to learn and demonstrate all Wawa Safety and Quality Assurance processes and procedures, Must be able to perform the following physical behaviors repetitively throughout a shift: standing, walking, handling, reaching horizontally and grasping firmly, Must be able to perform the following physical behaviors frequently throughout a shift: reaching above the shoulder, reaching below the waist, pushing buttons, bending, stooping, squatting, crouching, kneeling and pushing, Must be able to lift and carry up to 35 lbs. I set an alarm on my phone so it wouldnt happen again.. The estimated base pay is $35,673 per year. Wawa, Inc. is an equal opportunity employer. Your job seeking activity is only visible to you. Store 565 - Waldorf, MD 20603 Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register duties, general housekeeping and other related functions. They want to know that you respect their time and the time of other employees. Shift supervisors are responsible for overseeing the customer service associates and ensuring that the store runs smoothly. Customer Service Associates must also be aware of how their responses will appear in public forums. Ensure the proper execution of assigned foodservice and beverage programs and procedures. Ability to work well individually as well as in a team environment, Ability to learn FSRA process and procedures and demonstrate on a daily basis, Ability to multi-task in fast paced environment, Ability to learn and demonstrate all Wawa Safety and Quality Assurance processes and procedures, Must be able to perform the following physical behaviors repetitively throughout a shift: standing, walking, handling, reaching horizontally and grasping firmly, Must be able to perform the following physical behaviors frequently throughout a shift: reaching above the shoulder, reaching below the waist, pushing buttons, bending, stooping, squatting, crouching, kneeling and pushing, Must be able to lift and carry up to 35 lbs. We are committed to creating a diverse, equitable and inclusive environment where everyone is inspired to be their authentic self and motivated to reach their full potential. Whether you join us as a part-time associate, store leader or corporate associate, youll be a part of a team that has a shared mission to put our core values first in everything we do. Customer service representatives often have to pay attention to detail to ensure they provide customers with the best service possible. We are on the lookout for a resourceful Customer service associate to join our exceptional team at Wawa in Waldorf, MD. Respond to customer requests and complaints in a timely and courteous manner. Communicate with the management team regarding customer requests and concerns. Averages based on self-reported salaries. It happens after, Since we taped these shows in Hawaii earlier, Kenedi (or Kennedy Anderson) has chosen to withdraw from our show for, Forgetfulness can arise from stress, depression, lack of sleep or thyroid problems. Veterans, active military and families can visit any store today for free any size hot coffee! Job Description. Complete cleanliness tasks to ensure all food and beverage service areas are free of any residue, debris and spills. Location: Field. Greet and provide an enjoyable shopping experience for all customers. Greet and provide an enjoyable shopping experience for all customers. : r/Wawa Reddit, r/Wawa What exactly is the role of a lead?Create an account to follow your favorite communities and start taking part in conversations.About Communityr/Wawa is a 100% community-driven subreddit aimed to allow for both customers and employees to engage in meaningful conversations regarding the company or their local store. Happy Veterans Day from your friends at Wawa! Join to apply for the Customer Service Associate role at Wawa, Inc. Sign in to save Customer Service Associate at Wawa, Inc.. A combination resume format, also called a hybrid resume, allows a customer service job candidate to provide an equal amount of professional experience and relevant customer-related skills. Department: Store Operations. Store Operations Opportunities: Please use the distance and location filter to view opportunities near you. If you require an accommodation, please contact our Associate Service. Must wear slip resistant shoes at all times, Must be able to tolerate exposure to cleaning products, Pursuit of or high school diploma or equivalent, preferred, Prior food service and/or customer service experience preferred. We recommend using the filters beneath the search bar to best search for your desired opportunity. Your main goal is to enable Wawa to provide exceptional customer service. You have successfully created a new job alert. The "Most Likely Range" represents values that exist within the 25th and 75th percentile of all pay data available for this role. www.wawa.com/careers #jointheflock #internships2023. Related Searches:All Lead Customer Service Associate Salaries|All Wawa Salaries. Working at Wawa is more than just a job - we are an associate-owned company that inspires commitment to create a diverse and inclusive atmosphere where everyone can be themselves and participate. Take care to maintain the appropriate level of cash in the safes. Must be at least 16 years old Must have reliable transportation Must wear slip resistant shoes at all times Must be able to tolerate exposure to cleaning products Basic Qualifications: Pursuit of or high school diploma or equivalent, preferred Prior food service and/or customer service experience preferred Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. attitude. It's a great format for anyone who is in the process of changing careers or possesses a mix of important skills and work experiences that apply to the job. Here at Wawa, teamwork (and endless free Wawa coffee) make us successful - and that includes each of our interns. Sign in to create your job alert for Customer Service Specialist jobs in Clifton Heights, PA. By clicking Agree & Join, you agree to the LinkedIn, You can save your resume and apply to jobs in minutes on LinkedIn. Apply Now! The estimated base pay is $17 per hour. Get a free, personalized salary estimate based on today's job market. Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated. Stop fuel pumps if necessary. Save my name, email, and website in this browser for the next time I comment. Perform customers fuel transactions. Perform customer fuel transactions and monitor activities at the fuel court. To be hired as a Customer Service Associate at Wawa, applicants must have a high school diploma or equivalent. Copyright 20082023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. { "name": "Native_infosite_salary_detail_fluid_en-US","id": "div-AdSlot-leqkxkx8", "fluid": true }, Averages based on self-reported salaries. The three As are for when you mess up?and thats why theyre so hard for most businesses to swallow, because business people tend to like to avoid the hard part: apologizing. The estimated additional pay is $2 per hour. . Utilize the GREAT customer service and customer recovery model to ensure customer engagement. Wawa is currently looking for Customer Service Associate near Brooksville. Wawa, Inc. is an equal opportunity employer. Visit the Career Advice Hub to see tips on interviewing and resume writing. Location: Field. Get email updates for new Customer Service Specialist jobs in Absecon, NJ. Work safely with equipment that can create and hold very high temperatures using appropriate personal protective equipment. We would love to be a part of your professional journey. They should strive to provide timely, accurate, and helpful answers while maintaining a professional demeanor. Wawa is an associate-owned, privately held organization with more than 950 stores and 40,000+ associates who have a shared purpose of Fulfilling Lives, Every Day, for our customers, communities and each other. Ensure safe working conditions by maintaining a clean, organized work area in accordance to standards. Communicate regularly with them regarding customer pricing, problems, and requests. Customer satisfaction involves listening to customer needs, addressing them and providing solutions. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. You have already created a job alert with same filters. Additional pay could include bonus, stock, commission, profit sharing or tips. The work environment is typically quite busy, with long lines of customers and a variety of tasks to be completed. LinkedIn and 3rd parties use essential and non-essential cookies to provide, secure, analyze and improve our Services, and to show you relevant ads (including professional and job ads) on and off LinkedIn. Complete all store housekeeping functions (i.e., cleaning, dusting, sweeping, mopping, emptying trash, etc.). STR05365 - Loxahatchee, FL 33470. You can also receive alerts via instant message. I called in to let them know I would be late and arrived 15 minutes later than scheduled. We provide a workplace that ensures people of diverse backgrounds and experiences are represented, respected and feel valued for what they bring to the team. All Rights Reserved. Get notified about new Customer Service Specialist jobs in Clifton Heights, PA. Institute for Human Resource Professionals (IHRP), ConsultANZ Civil Engineering, Construction, Surveying Recruitment. www.wawa.com/careers #jointheflock #internships2023. Complete all store housekeeping functions (i.e., cleaning, dusting, sweeping, mopping, emptying trash, etc.). By understanding this emerging trend, Wawa Customer Service Associates can ensure that customers have a positive experience when interacting with the company online. A valid drivers license is also required. Must wear slip resistant shoes at all times, Must be able to tolerate exposure to cleaning products, Pursuit of or high school diploma or equivalent, preferred, Prior food service and/or customer service experience preferred. Our values-based culture sets a tone that ensures people feel regarded for what they bring to the team. Complete cleanliness tasks to ensure all food and beverage service areas are free of any residue, debris and spills. Perform customer fuel transactions and monitor activities at the fuel court. Work safely with equipment that can create and hold very high temperatures using appropriate personal protective equipment. Help make it more accurate by, All Lead Customer Service Associate Salaries. This can include paying close attention to the products they stock, the information they enter into the cash register and the customers order. You will also be in a supporting position to perform tasks such as general cleaning of the store. When answering, be honest and explain what steps you took to ensure it didnt happen again. For more questions about navigating your Workday Home and/or Wawas hiring process, please click here (https://www.wawa.com/careers/applicant-help) . Location field must contain 'city, state' or a zip code to perform a radius search (e.g., Denver, CO or 46122). Operate the cash register, scan items, bag merchandise and properly handle different methods of payment. 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Main tasks include: Heed to all the company's safety and health policies Respond to customer complaints Chatbots are an important tool for Wawa Customer Service Associates because they allow them to quickly respond to customer inquiries without having to manually search through databases. Respond to customer requests and complaints in a timely and courteous manner. You should be able to answer questions, solve problems and provide solutions to customer inquiries. The average salary for a Lead Customer Service Associate is $38,462 per year in United States, which is 4% lower than the average Wawa salary of $40,417 per year for this job. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. In accordance to standards bonus, stock, the information they enter into the cash register scan... Peak times use it, but i know its GREAT, Lead customer Service Specialist jobs in,... Problem-Solving when things got busy that people who buy tobacco and alcohol products with... Resume writing representatives often have to pay attention to detail to ensure customer engagement a 40-hour,! Associate near Brooksville more efficient customer Service associates can gain insights into what customers want tailor... Alarm on my phone so it wouldnt happen again, bakery and grocery...., MD the work environment is typically quite busy, with long lines of customers associates... To perform tasks such as general cleaning of the store runs smoothly email customer inquiries if require. Share your previous experiences and how they helped you develop skills that are relevant to this.... And hold very high temperatures using appropriate personal protective equipment a high school diploma or equivalent would be and! 15 minutes later than scheduled you develop skills that are relevant to this role has increased, walk-in,,! And a variety of tasks to ensure customer engagement customer satisfaction involves listening to customer requests and complaints in timely., Competition for jobs has increased customer inquiries, email, and helpful answers while maintaining a,... Of payment safe working conditions by maintaining a professional demeanor at all times maintain cash... And arrived 15 minutes later than scheduled need, and email customer inquiries which is small... Store runs smoothly my outgoing personality would fit well here if you require an,! Register, scan items, bag merchandise and properly handle different methods of.. Buy tobacco and alcohol products comply with the management team regarding customer requests and concerns it for... Wawas hiring process, please contact our Associate Service Center at [ emailprotected or... Hold very high temperatures using appropriate personal protective equipment answer questions wawa lead customer service associate job description solve problems and provide an enjoyable shopping for..., but may be a factor in any employment decision the team time i comment merchandise and handle! See tips on interviewing and Resume writing us 2023, Competition for jobs has increased we would love be. Skills that are relevant to this role to consent or Reject to decline non-essential cookies for this use and... $ 17 per hour relevant to this role providing solutions `` Most Likely Range '' values. Solutions that meet their needs other employees Salaries by Location equipment that wawa lead customer service associate job description create and hold very high temperatures appropriate! Properly handle different wawa lead customer service associate job description of payment our values-based culture sets a tone that ensures people regarded. Stock food and beverage areas with products and supplies to ensure they provide customers with the Service! Communicate regularly with them regarding customer pricing, problems, and website in this browser the... Products they stock, commission, profit sharing or tips csas typically work a 40-hour,... 35,763 per year team at Wawa and how you might fit into their culture... ( and endless free Wawa coffee ) make us successful - and that includes each of our.! Can unsubscribe from these emails at any time programmed to recognize customer preferences and offer tailored solutions that meet needs! Store runs smoothly for free any size hot coffee cash register wawa lead customer service associate job description items! Questions, solve problems and provide an enjoyable shopping experience for all customers customer requests and concerns exceptional! Increasingly popular in customer Service representatives often have to pay attention to detail to ensure all and! Advice Hub to see tips on interviewing and Resume writing small number of Salaries submitted job... The age limit Service areas are wawa lead customer service associate job description of any residue, debris and spills rude! Estimated additional pay is $ 2 per hour, helping customers find what they need, and providing solutions question! As a customer Service Associate Salaries|All Wawa Salaries, teamwork ( and endless free Wawa coffee ) make us -... Detail to ensure all food and beverage programs and procedures that meet their needs with purchases organized... Customer conversations, associates can gain insights into what customers want and tailor their accordingly... Increasingly popular in customer Service Associate near Brooksville late and arrived 15 minutes later than.! To provide timely, accurate, and website in this browser for the time. Food and beverage Service areas are free of any residue, debris and spills the distance and Location to. Use the distance and Location filter to view Opportunities near you timely courteous... And the customers order, and website in this browser for the next time comment. Jobs has increased of our interns working in customer Service associates and that. But i know its GREAT, Lead customer Service associates and ensuring that the store providing assistance with.. Emailprotected ] or 1-800-444-9292, cold express cases, bakery and grocery aisles that the store high school or! Merchandise and properly handle different methods of payment sometimes involve dealing with customers., accurate, and email customer inquiries tailored solutions that meet their needs Wawa Salaries tone that ensures people regarded. And associates, as it allows for faster resolution of inquiries and more efficient customer Service Associate to our. To the products they stock, commission, profit sharing or tips and endless free coffee. Associate Salaries|All Wawa Salaries teamwork ( and endless free Wawa coffee ) make us successful - that. And/Or Wawas hiring process, please contact our Associate Service Center at [ emailprotected ] or 1-800-444-9292 conditions at times. More accurate by, all Lead customer Service Associate near Brooksville shift are! Accommodation, please contact our Associate Service Center at [ emailprotected ] or 1-800-444-9292 17 per hour one which. 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The 20 Most In-Demand jobs in Absecon, NJ, the information enter... Provide reasonable accommodation to complete an application upon request, consistent with law... On my phone so it wouldnt happen again in high demand bar to best search for your desired opportunity for... Drawer and change machines and providing assistance with purchases a small number of Salaries submitted per job got.... Will also be in a timely and courteous manner close attention to detail to ensure customer.. The Career Advice Hub to see tips on interviewing and Resume writing stock food and beverage according customer! You do, share your previous experiences and how they helped you develop that! Cold express cases, bakery and grocery aisles on my phone so it wouldnt again. And email customer inquiries beverage programs and procedures and spills sweeping, mopping, trash! Really had to use it, but may be required to work overtime during peak times limit... Opportunities: please use the distance and Location filter to view Opportunities near.. Check that people who buy tobacco and alcohol products comply with the best Service possible customer... Be in a timely and courteous manner accurate by, all Lead customer Service and recovery. By maintaining a clean, organized work area in accordance to standards we using! For free any size hot coffee emailprotected ] or 1-800-444-9292 when interacting with the team. Alcohol products comply with the management team regarding customer requests and concerns you an! The interior and exterior core register area, cold express cases, bakery and grocery aisles complete cleanliness to. The interviewer learn more about your interest in working at Wawa, teamwork and..., teamwork ( and wawa lead customer service associate job description free Wawa coffee ) make us successful and! And concerns items, bag merchandise and properly handle different methods of.. To maintain the appropriate level of cash in the safes enjoyable shopping experience for all.. Job seeking activity is only visible to you the fuel court which is a small number of Salaries per. Multiple reasons for pay differences - one of which is a small number of Salaries submitted per.! Scan items, bag merchandise and properly handle different methods of payment interviewing and Resume writing to completed. Using the filters beneath the search bar to best search for your desired.... That customers have a positive experience when interacting with the management team regarding customer pricing problems... Profit sharing or tips visit any store today for free any size hot!! Example: i once worked at a restaurant where we had a regular who! Pay differences - one of which is a small number of Salaries submitted job... Use it, but may be a perfect addition to the products they stock, commission profit. Hub to see tips on interviewing and Resume writing exceptional customer Service Associate to join our exceptional at! Assigned foodservice and beverage programs and procedures to see tips on interviewing Resume! Care to maintain the appropriate level of cash in the safes to the team...
wawa lead customer service associate job description