Ratings by category. This year, the retailer made headline due to bankruptcy filing rumour. When you submit your Forever 21 complaint through our platform you show that you wont let your problem pass by quietly. It doesn t take long to find a lawsuit on the web involving F21. Regarding the pay issue, one girl I worked with got hired on the same time as I did, but was trained elsewhere. Help other job seekers by rating Forever 21. I had no social life and the hours were long. Provides auto-suggestions when entering text, Niche requires Javascript to work correctly. Designer Mara Hoffman filed copyright infringement lawsuit (again) against Forever 21 for copying the designers copyright-protected prints. More of an employee discount would be nice since 10% barely covers tax. Almost hit me in the head with a large piece of wood while she was "helping" my co-workers and I take out the trash. Start your review of Forever 21. if not wait atleast 14 days for it to even leave the store so you probably wouldnt get it until mid week of the 3rd week. Ultimately was not a very good experience especially with Forever 21 being bankrupt recently in the last few months. For most positions, the hiring steps typically include: In some cases, a second or group interview. Over 8 hours a day is OT at time and a half; over 12 is double time; the first 8 hours on the 7th day is time and a half, and over 8 on the 7th days is double time. After all, we were there to work, not to socialize. Job security/advancement. It's not the company, it's the associates & managers. They don't listen, at all. Our estimates are verified against BLS, Census, and current job openings data for accuracy. Ridiculous. But every one is being miss treated which is wrong. Usually, nothing. Forever 21 Employee Reviews Review this company Job Title All Location All Ratings by category 3.2 Work-Life Balance 2.6 Pay & Benefits 2.8 Job Security & Advancement 2.9 Management 3.2 Culture Sort by Helpfulness Rating Date Language Showing all 8,602 reviews clothe fashion store retail discount visual clothing associate Alright workplace The big box toy store declared bankruptcy in 2018. Again. The Product team, with 85% positive reviews, reports the best experience at Forever 21 compared to all other departments at the company. They opened a newer store here in Colorado, and I have to agree. Forever 21 DOES give you everything you need as a manager to run a store as long as you have experience and common sense to do so. They make you work WAY past your scheduled hours, and some employees don't know any better, so they take advantage of them. Yes, URINE! Another Forever 21 employee, Chris Angelo recounted a similar story where the store he was working as a visual merchandiser suddenly announced its closure and even shut down a few days earlier than expected. When I worked for retailers like Target in the past, usually I'd get paid for that week, and those days I worked. Back in February, I was cleaning a large section at the front of the store. I told this manager (the third one by now) that I told the other manager I was unavailable those two days, and she said that since I put "open" on my availability, I had to work. this is my first job and i've learned a lot while being here when it comes to the retail business, it has been a great place to start off for my first job. Forever 21 is ranked #20 on the Best Retail Companies to Work For in Los Angeles, CA list. Orlando Managers can kick brix with no shoes on. Definately an unproffessional company and definately not a good place to work. No one in my store has EVER gotten one and we've requested them multiple times from your A.M's, S.M. Gwen Stefani filed lawsuit against Forever 21 for trademark infringement. Due to the lack of structure, many associates quit for this reason too. And they get all snooty and defensive when you call them out on it. Overall, its good for those new to the workplace & looking for quick employment. Forever 21 employees are most likely to be members of the democratic party. Forever 21 Employee Reviews Review this company. The pay is supposed to come to an employees regular rate of pay for half of a days work. These small amounts of time add up to around 20 or 30 minutes per day per employee. 95% of them don't even speak english and they don't understand the concept of hangers. I don't want to beat a dead horse with this but Forever 21 does have shady practices and in fact is continually faced with lawsuits. I can only remember one or two days since February that I haven't been in fitting room at all. Forever 21 insights Based on 2,982 survey responses Areas for improvement Sense of belonging Fair pay for job Trust in colleagues 1.0 Job Work/Life Balance Compensation/Benefits Job Security/Advancement Management Job Culture If you like clothes go ahead Sales associate(Former Employee)- Syracuse, NY- July 3, 2019 The parties managed to settle this suit out of court. I am a full time student and even though I only worked part-time, I felt drained. The employees were allegedly subject to hostility and verbal abuse from the store's assistant manager of merchandising, Amanda Harris and its stock manager, Luis Morales, for speaking Spanish amongst themselves and to Spanish-speaking customers. The whole time I stressed that I had another job and they said that it was fine. "These workers are unsure about their future about whether or not theyre going to have a job or be able to pay their rent," Fonseca said. Gucci filed lawsuits against Forever 21 for using blue-red-blue stripes that the luxury brand claimed to be their trademark, 2001 - Asian Pacific American Legal Center v. Forever 21. The complaint outlines that each bag check took around 10 minutes. NOT TO MENTION give them excellent praise when they do a fantastic job. You can't compair the company based on your store's review. After a grueling and time-consuming trial, Trovata and Forever 21 settled their differences. I completely agree, I worked there for about 4 months and also had issues with the way the managers treated their employees. Location. When I talked to the managers at the store I was going to work at, I was blown away by how incredibly rude and ### they were. If anyone has any questions about this stuff, let me know and I'll answer them for you. There was never a day where my feet weren't throbbing, my knees weren't aching, and my back wasn't sore after a shift at F21. A few weeks into Forever 21s restructuring, the employees are experiencing internal chaos. All content is posted anonymously by employees working at Forever 21. Then I got the items and it was the same bangles but it did. H&M demanded Forever 21 to stop producing, marketing, and selling the tote, as well as fork over the profits made from the bag. I have never had so much stress from a job in my life. I am seeking another job (or rather, was) because I need more money. This is the Forever 21 company profile. get over it. Since Forever 21's bankruptcy announcement -- where up to 178 brick and mortar locations across the country were expected to close -- hundreds of former and current employees are taking matters into their own hands to protect themselves. Do you have an issue or had a bad experience with Forever 21? The next day, I got a call asking if I was going to show up for my next shift. I very much like it. I told her that if that was the case, my current job is my number one priority because I am committed to them first, and that I have to resign. Management. Asian Pacific American Legal Center, a workers advocacy group, filed lawsuit against Forever 21 for engaging in unfair labour. DON'T work at forever 21, you will want to kill yourself! Recently, Forever 21 announced that it is cutting back on the number of closures to 88 stores as a result of the company negotiating rent savings from landlords. It gets so busy, a lot of times we dont get out until 1am or later because we are cleaning up and putting back all the clothes that the customers tried on and didnt want. U.S. Department of Labor's Occupational Safety and Health Administration (OSHA) recommended fines in excess of $100,000 for three different retail locations in Northern New Jersey and Manhattan in New York City for "serious safety hazards", for which they had been cited since 2010. But if the managers' favorites did those same things? In addition we have a helpful community that may be able to help you resolve your complaint. As big of a store Forever 21 is, customers do not care where things go, and there is rarely any approach to putting where the items may belong. If that isn't good customer service then i dont know what is. The company hired a crew to set up the store. He is so unfair and all he does is favorite people. Dina Turner is the store manager at Cielo Vista Mall. What kind of nazi policy is it to fire someone for clocking in 30 seconds late or early 3 separate times? The lawsuit named 19 workers who allegedly sewed, ironed or packed Forever 21 clothing six days a week, sometimes 12 hours a day, for far less than the minimum wage. great place to shop very organized and the employees are very nice their clothes are super cute and affordable like always. Consumer complaints and reviews about Forever 21. make sure you clock in and clock out appropriately. 7,655 Forever 21 reviews. If you quit without notice, you are entitled to your check within 72 hours NO exceptions. After she walked out the store, she quickly walked back in because she probably had buyers remorse. Sources of data may include, but are not limited to, the BLS, company filings, estimates based on those filings, H1B filings, and other public and private datasets. I have no idea if she held them liable at all but if it was me my family would have sued them. By meeting with retail employees, Congressman Garcia was able to hear real-life examples, many of which reiterated the chaotic environment Jackson described. They should have told you beforehand if they were going to want you to work overnight hours. I am a Manager at a Forever 21. The managers were very rude and the workers did not get long enough breaks. Forever 21 is an industry leader with 30,000 employees and an annual revenue of $4.0B that is headquartered in Los Angeles, CA. oh and another thing, they don't give anyone hours, then desperately call you everyday begging you to come in. Just because you don't get paid the big bucks, or are even part time doesn't mean you aren't GETTING PAID to do what you're clearly suppose to be doing. This is how Forever 21 makes all of their money, EXPLOITATION. I appreciate working at Forever 21, it has been an informative experience! Bad sign #12 It just shows their morale standing and ethical decision making. Job Title. It's a great job for someone is looking for good hours maybe if you're in school as well. I asked to be placed as a cashier or something that I was trained to do instead of being a sales associate, and the [censor]. But its not a career, or even a job you want for more than a few months. We finally did earlier this week. When Jackson later learned that the store was listed to close, she said she became depressed, anxious and worried about her ability to pay her bills and student debt. Ive come to the realization Ive been taken advantage of. Complaints about Forever 21. The fact that I was never put on the register and was constantly being banished to fitting room made me hate my job even more. Majority of them were disgusting leaving worn undergarments in the fitting rooms & bloody tissue paper wed have to clean up. According Department of Labour (DOL), Forever 21 has reportedly failed to provide documentation regarding its apparel contractors and manufacturers. Most managers of any store schedule to availability first, then filter people out and distribute hours based on PERFORMANCE and ATTITUDE. It has an unusually high proportion of employees who are members of the Democratic Party, at 91.0%. Location. "When they (Toys "R" Us employees) found out stores were closing many of them found out from other sources, they were left in the dark they decided to come together and take local action that led to this fund," said Esperanza Fonseca, national deputy organization director for United for Respect. They tell us that we're required to do this and that and when we ask for company documentation to prove that said task is really in our job description, what do we get? easily fixed!" In the town I live in, Forever 21 took over the old Gottchalks space in the mall, and they held a huge career fair and I got hired as a retail associate. you should play up your desire to grow within the company and your admiration for its commitment to the environment. The managers are young and lack leadership skills as well as think they are better then everyone below them. It was my first job, It wasn't the best company to work for but, the people I worked with taught me a lot and helped me grown so much as a person. We calculated the diversity score of companies by measuring multiple factors, including the ethnic background, gender identity, and language skills of their workforce. She also stated that her immediate supervisior, Patrick Walmsley, and other management-level employees treated her with increasing contempt while she just started taking hormone to physically transition in 2014. The second thing I hated about my job were the managers. Chat Now! The day for orientation came, and the manager who was doing it was 30 minutes late and we just spent the entire time filling out paperwork and she spent a whole of 5 minutes talking about work and how the company works. My former coworker who quit got a job there, and today marks the 9th day in a row she's worked 8 hours. His favorite person out of everyone would get 28 hours every week while every one is stuck with 10 or 11 hours a week. How Old Do You Have To Be To Work At Forever 21? Chat Support Online chat and get live responses! Being a forever 21 staff is my pleasure because as a staff you need to be responsible for the clothes the latest fashion you need to research what is the latest so you can easily relate what the customer needs so you can easily do a customer service to the customer Pros free transpo Cons 9 hours Was this review helpful? I only worked here one day so my opinion may not be the same as others. Just saying. Employees at Talbots earn an average of $39,856 per year, and the employees at Chinos Holdings, Inc. earn an, Best Retail Companies to Work For in Los Angeles, CA. Pay is bad, barely minimum wage, and hours are very long or very short, with no in between. More details on its restructuring plans will be announced in the upcoming months. When I first started everything was just fine. At my store, there were a group of people that seemed to always be in good standing with the managers. Offering jeans, tops, jackets, shorts, shoes and swimwear, we are committed to providing trends and styles inclusive to all. i'm sorry. Good luck! I could go on and on. While I agree that it's ### what these managers did to you - I would have done the same things you did - I think it's unfair of some people to say that Forever 21, as a company, is horrible to work for. Working at Forever 21: Employee Reviews | Indeed.com Sale associate Sale associate (Former Employee) - Singapore - October 29, 2013 Working in forever 21 was once really a very happi job.but i resigned due to some prob.n is back.everything changed,seniors left,management become suck as new staffs is not working. Since overnight is out of the normal day hours you were planning to work, they should have asked if you could work, instead of demanding. And yes, I do know that because I have co-workers that have transferred to other stores and still tell me that they are unhappy and that nothing as really changed. Forever 21 - employee complaint. They declared that they were not compensated for the time they worked during their lunch breaks and the time spent on bag checks. Read Forever 21 reviews, including information from current and former employees on salaries, benefits, and more. Is it not the manager's responsibility to make sure they schedule enough people to maintain the store? Aropostale embraces acceptance, empathy and respect to promote a sense of unity. I get along great with my coworkers, and other managers. Sometimes the fitting room was over staffed, and other areas of the store suffered. The reason it took so damn long was because they didn't schedule enough people to work that day, previous closing shifts there were around 40 people working at least, but last night there were only maybe 15-20 people and all they could do was [censor] at us for not being fast enough. By the end of a night shift, the store would be a total wreck. I'm a college graduate, and they didn't give me a position better than a sales associate, I did that ### when I was in high school. 2012 - Department of Labour v. Forever 21. It started with Gucci sending letters demanding Forever 21 to pull their items bearing the Gucci stripes.. @NEntwistle79: Your F21 store must be the only F21 store that functions properly because the store I work, plus the surrounding stores are run like ###. How Do You Answer, "Why Are You Interested In Working For Forever 21"? My manager tells me "good job" all the time. But then I realized that they're such money hungry savages. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. None of the information on this page has been provided or approved by Forever 21. I work for them now and its just as bad as everyone says. then everyone gets the rest. According to Louiss complaint, which was filed in the Eastern District of New York court this past week, he worked as an assistant store manager from January 2014 through April 2015 at Forever 21s Kings Plaza location in Brooklyn, during which time a number of store managers, including Patrick Walmsley and Andy Liu, subjected him to same-sex sexual harassment, racist nicknames and ridicule., Louis further alleges that the managers took part in racial profiling of both employees and customers, telling him to keep the number of black employees who work as cashiers to a minimum and to generally watch out for black shoppers, because theyre ghetto and because they steal.. I just wanted to throw my two cents into the barrel. So I decided to go into the store myself and hopefully find someone more reasonable and knowledgable that I could talk to, someone higher up. Poor management No room to grow Favoritism The scheduling is extremely flexible and the upper staff is great. Working at Forever 21 is a nightmare. This young is mostly for younger people. Fashion & Shopping. When you guys were hired, your orientation book ( the green one ) explains it all. In the town I live in, Forever 21 took over the old Gottchalks space in the mall, and they held a huge career fair and I got hired as a retail associate. This review was chosen algorithmically as the most valued customer feedback. what the hell. Forever 21 shopper Tamar Estanboulian filed class action lawsuit against the retailer, alleging that the retailer violated California law by requesting and recording shoppers credit card numbers and personal identification information at the point-of-sale. In April 2015, both parties resolved the matter on "amicable terms" and settled out of court. Reviews from Forever 21 employees about Forever 21 culture, salaries, benefits, work-life balance, management, job security, and more. They had me go from 35+ hr weeks to 4hr weeks (yes FOUR) without ANY notice or reasoning, and any day I requested off (For example, MY 21st birthday) they 'overlooked' the time off request sheet and when I tried to tell them I couldent work they'd give ME an attitude about it! I enjoyed being in a fun and vibrant environment, where as employees we were encouraged to show our sense of style. I had urine dripping down my pants and onto my shoes, and the managers didn't even send me home, I had to work the rest of the day like that. @gradstudent- I have received the scholarship that you kept applying for, and I am not chinese. The dress code for Forever 21 is very fashion-forward, and it is recommended that you dress in its clothing. busy and fun PUMA and Forever 21 settled the case more than a year later. In comparison, some of its highest paying competitors, like. They really don't care at all about their employees and view them as expendable. Despite having coworkers who agree with each other about politics, employees at Forever 21 tend to have relatively short tenures. So the poor woman ended up spending 263 dollars, when she initially came in looking for a swI'msuit that would cost about $25. I have applied numerous times for the Forever 21 scholarship while completing both my undergrade and grad studies. It was ridiculous. )", 2012 - Jazzreeal Jones, Jessica Ramos, Shanelle Thompson, Alyssa Elias, Tiffinee Linthicum v. Forever 21. Anyways, when the time came to open the store, I kept getting different hours for my schedule, including overnight to set up the store. But one of my bosses decided to go to another district and she replaces by someone else. Designer Mara Hoffman filed another copyright lawsuit against the retailer for copying her Arrow prints. When the store I currently work for opened, none of the employees had to work overnight. Not a word was said to them. Tifany Patterson filed a class action lawsuit alleging Forever 21s website terms and conditions contain illegal provisions that violate consumers legal rights. What finally made me quit is their treatment. Last thing is their ridiculous threats of violations and termination. i just stopped showing up on Thursdays, and i have not received a write up yet. Ratings by category. AND D.M. The whole time I stressed that I had another job and they said that it was fine. Featured review. I know I sure won't. Well, come that week, it's payday, so me and others line up asking for paycheck. I work in the one in Toms River NJ ! well, you! this is the most ridiculous stuff ive ever heard about the store. So, yeah, maybe your store is "perfect", but a lot of stores AREN'T. At first we were getting about eight hours each day, then all of a sudden I was only on the schedule for four hours a week like wtf. The complaint has been investigated and resolved to the customer's satisfaction. Until then, Jackson will keep sharing her experience, "If telling our stories is what I can do then I want to use my voice as a tool., 24/7 coverage of breaking news and live events. Managers always take advantage of their roles at one point. But if they do they should realize that in the province I live in they have to pay the person in full within 48 hours no exceptions. Bad signs #4, 5, and 6. I personally would not work there again because I found that I retail business is not for me but I do miss working there everyday. i couldn't make it in tI'me to visit my family and i was so upset. I moved a box of hangers out of the middle of floor because some idiot didn't want to move it to it's proper spot, "good job!". Their clothes are all ridiculously overstocked to the point that you cannot even put back some of the clothes because its so stuffed the hangers are falling off and you can't fit anything else. my manager looked and me and laughed saying that is why she scheduled me for 11pm so i would clock out and clock back in and wouldn't receive a second lunch and not as much over tI'me. I hear similar complaints all the time by employees from other stores and quite frankly, something's got to give soon. 2007 - Diane von Frstenberg v. Forever 21. The managers never seemed to care if they were talking or not cleaning their sections, or even hanging around in the managers office conversing with them, instead of out on the sales floor working. Terrible. The lawsuit also contains claims of stealing from Autodesk and Corel. This [censor]. The managers that clearly didn't do anything or didn't give a crap about how you felt about anything CLEARLY weren't following company's policy and procedures. Pay is bad, barely minimum wage, and hours are very long or very short, with no in between. The manager is easy to talk to need the employee needs to talk to them about the scheduling. When I went on my break there was nobody in my section at all, and I told the assistant manager before I left and he just said thats fine and left it a big fat mess for me to clean up when I got back. I saw her look at the receipt and i guess she saw that we don't do refunds. So I totally agree with everything that is being said. All. The store may seem presentable on the outside, but the inside is cluttered. I think if they were more ethical and had better management I would have thought more highly of the company. Fire someone for clocking in 30 seconds late or early 3 separate times give excellent. 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